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Erdem ÖZŞEN
SENIOR CUSTOMER CENTERCITY CONSULTANT
Experience
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4Biz Consulting – Senior Consulting
2019 – present -
Müşteri Deneyim Merkezi – Trainer, Consultant, Project Coordinator
2013 – 2019 -
BUGOMEGA – Co-Founder – Bugomega is preparing to ensure your business to stand on the winning by focusing on supervising all channels and performing quality control tests.
2015 – 2019 -
Proj-e – Director of Costumer Experiance
2015 – 2019 -
CRM Instutute – Sales Manager
2011 – 2014 -
Netsis – Assistant Sales Manager
2006 – 2011
Skills
Sales Management
CRM Instutute
Costumer Management
Costumer Centericity
CRM Development
User Experience
Education
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Dokuz Eylül University – Faculty of Economic and Administrative Sciences, – Economics
2000 – 2005 -
Dokuz Eylül University – Master Degree – Management Information System
2008 – 2010
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